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Permissions & Settings

Understanding the permissions HelloMessage needs to work effectively

Why HelloMessage Needs These Permissions

For HelloMessage to automate your messages across multiple platforms and ensure timely delivery, we need certain permissions from your device. These permissions help our app function properly and deliver the best experience possible.

Below, we explain each permission we request and why it's essential for the app's functionality.

Notification Permission

HelloMessage needs to send you notifications to:

  • Alert you when scheduled messages are sent
  • Remind you of upcoming scheduled messages
  • Inform you if there are any issues with message delivery
  • Keep you updated on important app events

How to enable:

Go to your device settings > Apps > HelloMessage > Notifications > Toggle ON

Battery Optimization Exemption

To ensure your scheduled messages are sent even when the app is in the background:

  • Allows HelloMessage to run scheduled tasks in the background
  • Prevents the system from killing the app process
  • Ensures timely delivery of your messages
  • Maintains alarm reliability for scheduled messages

How to enable:

Go to Settings > Battery > Battery Optimization > Find HelloMessage > Select "Don't optimize"

SMS Message Permission

To send SMS messages on your behalf at scheduled times:

  • Allows the app to compose and send SMS messages
  • Required for automated SMS scheduling
  • Enables message delivery confirmation
  • Provides access to message history for scheduled SMS

How to enable:

When prompted by the app, tap "Allow" to grant SMS permissions, or go to Settings > Apps > HelloMessage > Permissions > SMS > Allow

Auto-Start Permission

Some devices require auto-start permission:

  • Ensures HelloMessage starts after device reboots
  • Maintains your scheduled messages after phone restarts
  • Prevents missed messages due to system reboots
  • Critical for reliability on certain Android devices

How to enable:

Go to Settings > Apps > Auto-start Management > Find HelloMessage > Toggle ON

Note: This setting location varies by device manufacturer

Recommended Settings for Optimal Performance

For the best experience with HelloMessage, we recommend configuring these additional settings:

Set as Default SMS App (Optional)

While not required, setting HelloMessage as your default SMS app provides the most seamless experience for SMS scheduling. This gives the app full control over sending and receiving messages.

Keep WiFi Connected During Sleep

To ensure messages scheduled during device sleep are delivered on time, set your WiFi to remain connected during sleep mode in your device's WiFi settings.

Sync Device Time

HelloMessage relies on accurate device time for scheduling. We recommend enabling automatic time synchronization in your device settings.

Frequently Asked Questions About Permissions

Why does HelloMessage need so many permissions?

Each permission serves a specific purpose to deliver the core functionality of automatic message scheduling. Without these permissions, we cannot guarantee that your messages will be sent at the exact time you schedule them.

Is my data safe when granting these permissions?

Absolutely. HelloMessage takes your privacy seriously. We only use permissions for their stated purposes and never share your data with third parties. You can review our complete Privacy Policy for more details.

What happens if I deny a permission?

Denying certain permissions will limit HelloMessage's functionality. For example, without SMS permission, you cannot schedule SMS messages. The app will notify you if a required permission is missing for a specific feature.

Can I revoke permissions later?

Yes, you can change permissions at any time through your device settings. However, this may affect the app's ability to send scheduled messages.

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